Password Policy

A note from Jon McNally

This is a reminder that with the employee handbook is a password policy that states that you are not to share your password with anyone.

Not your team members or your manager, no one.

The IT Department can give access to e-mail and Epic activities for another employee at any time if a manager approves it, which means there is absolutely no reason to ever know someone else’s password.

Please remember this and remember that everything is tied to your computer login.

If your computer login password changes, your e-mail password changes to this new password.

You will have to enter it again in Outlook with the new password to your computer.

This will happen every 90 days.

Any questions, please feel free to contact myself or any member of the IT Department (Reece Goble and Christopher Lawley).

Thank you,

Jon McNally
Director of Information Technology

OSHA #MySafeSummerJob

Click here to access OSHA’s Health and Safety Awareness for Working Teens, and click here to learn about Youth Rules!, “an initiative to promote positive and safe work experiences for teens by distributing information about young workers to youth, parents, employers and educators.”

Feel free to forward this information to any clients who may appreciate or learn from these materials, and keep your eye on your inbox for more details in our newsletter.

Fresno Office: D&D Project Scholarship Fund’s Vendor Fair

Come and check out the products that these vendors will have available for purchase/order

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Baskets are donated by representatives from the brands listed above!

Baskets are a $50 retail value!

May 22, 2019

Patio by the Main Kitchen

12pm – 1pm

Purchase tickets for a chance to win a gift basket! Tickets can be purchased from any D&D Project Member

$1 for 1 ticket — $5 for 6 tickets — $10 for 12 tickets — $20 for 25 tickets

Bakersfield Office: P & C Claims Department Meeting

A note from John Manning.

Hello Bakersfield Office,

Thanks for the spending time with Stacey & I regarding the new and exciting times in D & D Claims Services for our Clients.

The Insurance World is ever changing especially in customer service for policy holders when it comes to claims. The Insurance Companies are competing for the market share by offering seamless claims service when insured’s contact the carrier directly. As we discussed, there are several advantages for “offering” the Claims 800 # on certain claims. In addition, D & D has closely monitored these services based upon our internal claims. “The Wait is Over”.

So to re-cap here are some of “options” to consider when the client has a low severity claim.

  • Auto Windshield & Tow. Provide Client with the Insurance Co. 800 #. Immediate claims schedule and service.
  • Personal or Commercial Lines Low Severity Property Claims. Provide Client with the Insurance Co. 800 #. Immediate Mitigation Vendor Service.
  • Pocket Storms – Influx in claims. Provide Client with the Insurance Co. 800 #. Immediate Mitigation Vendor Service.
  • Late Afternoon, after hours or weekend claims. Provide Client with the Insurance Co. 800 #.

Our Agency is growing and were looking for better customer service options. Our D & D Claims Department is focusing on mid to high severity claims to utilize more of our extensive expertise. Remember, our Agency will get the Insurance Co. notification if the Client chooses this option to call the carrier directly and/or email us a Claim Form afterwards. We will monitor/advocate as usual.

We are always here regardless of the circumstance. It’s what best fits our Client.

Downloads:

John Manning
Vice President of Property & Casualty Claims 
DiBuduo & DeFendis Insurance Brokers, LLC
6873 N. West Ave. | Fresno, CA  93711
Office: 559.432.0222 | Direct: 559.437.6824 
Email: [email protected]| Fax: 559.439.2728 | dibu.com 
CA License #0E0209

Monday Motivation: May 13, 2019

“Would you like me to give you a formula for success? It’s quite simple, really: Double your rate of failure. You are thinking of failure as the enemy of success. But it isn’t at all. You can be discouraged by failure or you can learn from it, so go ahead and make mistakes. Make all you can. Because remember that’s where you will find success.”

-Thomas J. Watson