Industry News: 5 ways to Actively Demonstrate your Value to Insurance Clients

From PropertyCasualty360:

“What have you done for me lately?” Once you’ve got the client, the challenge becomes keeping the client.

Realtors understand this challenge. Historically, there’s been a distinction between financial advisors and realtors. For a realtor, when the prospect says  “Yes.  I’ll buy the house” the work is just getting started. The realtor needs to keep the deal together through the mortgage and inspection processes and all the other bumps in the road before closing.

How does this apply to you? Realtors need to make a compelling case to keep their client at the firm as competitors are trying to lure them away. You can do it too.

Here are some easy steps to keep clients happy and feeling important…

Industry News: How Etiquette Can Make or Break Your Business

From PropertyCasualty360:

Striking opportunities for client relationship-building are hiding in plain sight when good business etiquette reigns — whether in first-time prospect meetings or greeting longtime clients (no fist-bumps, hugging or kissing, generally speaking). So says Daniel Post Senning, great-great grandson of etiquette icon Emily Post, in an interview.

Indeed, the art of good etiquette (the French word means “prescribed behavior”) goes deeper than good manners, which typically evolve over time. Good etiquette is an expression of caring about others, which of course is helpful to gaining client trust, maintains Post Senning, 41, who, in the interview, discusses three scenarios in which good etiquette generates opportunities.

On behalf of the Emily Post Institute, based in Burlington, Vermont, Post Senning conducts business etiquette seminars for companies such as Barclays, Geico and UBS; teaches the train-the-trainer course; and hosts the “Awesome Etiquette” podcast with cousin Lizzie Post. Previously, he partnered with Bank of America as a spokesman promoting BofA’s new technology.

Click here to read the rest of this article.

Industry News: Top 10 financial & professional lines risks in 2019, according to Marsh

The U.S. market for financial and professional insurance coverage saw a number of challenges in 2018, including new privacy regulations, an increase in workplace sexual harassment claims as the #MeToo movement continued to gain traction and more securities litigation activity.

These risks are expected to continue in 2019, with some becoming even more difficult and requiring risk professionals, directors, officers, and others to take action to safeguard their companies and people.

Click here to read the full article.

Richard Lara Elected To Head State Insurance Department 

Democratic State Senator Ricardo Lara of Los Angeles will be the next Insurance Commissioner of California, according to final returns reported by the Secretary of State.  With 100% of all precincts reporting, Sen. Lara had 50.8 percent (3,393,189) of the vote; former Commissioner Steve Poizner, running as an independent, had 49.2 percent (3,287,452).

“As California’s Insurance Commissioner, I’ll work tirelessly to represent the great people of California, not the corporations, the billionaire class, the pharmaceutical or the insurance companies,” the Commissioner-elect pledged on his campaign website (www.ricardolara.com).  “I plan to work with anybody who is willing to come to the table, but my allegiance will always be first and foremost to the consumers, the patients, our working families, and our most vulnerable communities in our Golden State.”

 

To read the full article from IIABCal’s Independent Insider newsletter, click here.