Join us to celebrate Katie’s Baby Shower on Tuesday, February 18th at 5:00pm in the main kitchen. Details are below:
If you are able to come to the party, please RSVP to Dia Mathews,CLCS by Friday, February 14th, and if you have any questions please email [email protected] for more info on Katie’s registry!
Thank you!
Congratulations to Ginger Cope who is retiring. Her last day of work will be February 28th. We all wish her well in her much deserved retirement.
We are pleased to tell you that Kara Hippert is being promoted to a full CSR position and will be taking over Ginger’s book of business. The transition will take place over the remainder of this month. Effective 2/4/2019 she will be taking over the portion of Ginger’s book that belongs to Eldon Easterday. Then on 2/19/2020 after Amber Easterday is back, she will be taking over Sandy Sanders’ book of business. At that time servicing the Hanover HERS Service Center accounts will be moved from Kara to the Fresno office. Ann and Mary will be working closely with Kara on a daily basis to train her in her new duties.
Kara will try and finish up any work that she currently has in process for the CSRs today and first thing tomorrow morning. The rest of her activities will be returned to each CSR tomorrow. She has been a big help to all of us and I know we will miss her assistance as an assistant CSR.
Kara’ duties will still include relieving GG for her lunch hour and taking mail to the post office at 4:15pm. However, we will all have to take a turn on a rotating basis to relieve GG for AM and PM breaks and also when GG calls in sick or is on vacation. I’ll have a weekly schedule for breaks made up and sent to you in the next couple of days.
Should you have any questions regarding these changes let Ann or Mary know.
Thanks so much and congratulations to Ginger and Kara!