Day: February 22, 2019

Social Media and Client Engagement

February 22, 2019

Are you following D&D on Facebook, Instagram, and LinkedIn?

Not only are these social media platforms a place for community members and potential clients to find us on the web, they’re also ideal for engaging existing customers and branding D&D as the experts.

On a daily basis, D&D shares company facts, fun internal activity photos, informational articles, and more to these platforms. These items are great to re-share to your personal social media pages, send to your clients, and to build trust and rapport with your base.

Click here to read up on the power of social media in our industry.

Industry News: How Etiquette Can Make or Break Your Business

February 22, 2019

From PropertyCasualty360:

Striking opportunities for client relationship-building are hiding in plain sight when good business etiquette reigns — whether in first-time prospect meetings or greeting longtime clients (no fist-bumps, hugging or kissing, generally speaking). So says Daniel Post Senning, great-great grandson of etiquette icon Emily Post, in an interview.

Indeed, the art of good etiquette (the French word means “prescribed behavior”) goes deeper than good manners, which typically evolve over time. Good etiquette is an expression of caring about others, which of course is helpful to gaining client trust, maintains Post Senning, 41, who, in the interview, discusses three scenarios in which good etiquette generates opportunities.

On behalf of the Emily Post Institute, based in Burlington, Vermont, Post Senning conducts business etiquette seminars for companies such as Barclays, Geico and UBS; teaches the train-the-trainer course; and hosts the “Awesome Etiquette” podcast with cousin Lizzie Post. Previously, he partnered with Bank of America as a spokesman promoting BofA’s new technology.

Click here to read the rest of this article.