A message from John Manning:
Coincidently, two clients had large loss commercial property fires last Friday evening & weekend. It is imperative to get these reported to the Insurance Co. ASAP. It is Not recommended to wait until Monday morning to submit the Claims Form.
- I would think our Producers understand the urgency to report these claims themselves by calling the Insurance Co. 1-800 #.
In the past, I have discussed the Importance and Value of the 1-800 number services the client will receive from the Insurance Co. after hours.
They dispatch an adjuster, contact mitigation companies and provide immediate assistance to the client.
In many insistences ambulance chasing Contractors and or Public Adjusters monitor the Fire Department scanners and drive to these locations soliciting business. These business people are very savvy and stretch the truth about their involvement. They usually take advantage of our Clients who are under distress.
Attached again are the 1-800 # Insurance Company Call List and the Emergency Contractor Vendor List by Region to assist our Producers/Clients until the adjuster responds.
Then our Claims department will follow up with the Insured Monday morning to make sure everything is going according to plan.
If anyone has any questions, please contact me (John Manning).